Provide the correct email address used during booking.

Trent & Rina

From Texas

We have a family of 6 and trying to find something affordable is very difficult these days. I went online and found a deal that I thought was too good to be true. But I have to say that everything they said on the website was absolutely true.

Ivana & Rico

From New York

This trip to Punta Cana Mexico was very special for us as we came from freezing new york and hectic work schedule. We landed in a beautiful, tropical place and we want to thank for letting us escape to paradise. We highly recommend them!

James Family

From Nashville, Tennessee

We celebrated our anniversary and kids birthdays at the Westgate Resort in Tennessee. We were very nervous making our first booking through BookVIP as my husband John and I needed everything to run smoothly. And it was AMAZING!!

Kim & Scott

From Great Falls

My husband Scott & I have had an amazing vacation. We attended the one-hour seminar which was phenomenal and everyone at the resort has done an amazing job. Nobody is pushy, it’s a great deal and we have honestly enjoyed every minute of it.

The Ward Family

From Ohio

We celebrated our anniversary and kids birthdays at the Westgate Resort in Tennessee. We were very nervous making our first booking through BookVIP as my husband John and I needed everything to run smoothly. And it was AMAZING!!

Jah & Kymm

From New York

Booking this vacation was the like the coolest thing I could ever do for Valentine’s Day. She got a big surprise! The accomodaton was beautiful - we loved our rooms. It was the ultimate Valentine’s Day. I made this video to show you how our rooms looked.

Steve & Kate

From Texas

We are having a wonderful time here in Mexico. The staff have been great, they are everywhere you go making you feel safe, served and pampered. It’s been a wonderful day with an excursion to the Mayan Ruins. Really beautiful to see.

MIsty & Mac

From Michigan

We are having a fantastic time here in Montego Bay for our one year anniversary. We booked through and they made everything so easy for us, including picking us up at the airport. The weather has been fantastic. The view is great!

Dawn & Billy

From Maryland

We are loving our stay in Cancun. We booked through BookVIP and they basically took care of everything for us. They have a lot of amenities here, great beaches, great fun, at least eight pools, lots of food and lots of booze - for nothing!

faqs is the largest provider of vacation getaways and licensed seller of travel for our affiliated resorts. Unlike other popular travel sites, we never sell our vacation getaways at retail prices. We have direct fulfillment agreements with each of our resort destinations that allows us to offer wholesale rates directly to consumers. In exchange for receiving wholesale rates, the consumer agrees to participate in a resort preview presentation showcasing all of the amenities and benefits of the resort they visit. We recommend you compare our rates to any popular online travel sites so you can truly appreciate the savings we are offering to you.

An email confirmation letter is sent directly to you for selected resort. This letter will confirm your vacation getaway purchase; and it contains the resort’s information, including their Reservation Department for booking assistance, and Customer Service for any unanswered questions you may have about your resort stay.

Your selected resort will schedule a time while you are visiting the resort to participate in a preview presentation of all of the resort’s amenities & benefits. You are not under any obligation to purchase anything, however you must attend the 60-120 minute presentation. The preview is fun, informative, and something your entire family will enjoy.

Yes, after purchasing your getaway vacation, additional nights are available at a discounted rate depending on your travel dates. Simply click the Customer Support.

Simply call the resort’s Reservation Department or Customer Service Department and they will handle your travel needs; including adding additional family members, more nights, a car rental, airport pickup, to discuss special needs, and other questions you may have.

Simply click the Customer Support. These costs vary by resort, so please be sure to ask your selected resort what their charge for extra guests are.

The resort accommodations we offer have enough room for up to 4 people on average. If you have less members in your party, then you enjoy more space!

For your convenience, each of our resort destinations allows you up to 12 months from the date of purchase to select your travel dates and enjoy your vacation getaway.

The resort fees and taxes are government fees collected by your selected resort and they typically range from $5 to $29 per night, per family.

Currently we have 8 fabulous vacation getaway destinations for you to visit and another 63 resort destinations coming soon. However, each resort requires a 6 to 12 month interval between visits to the same resort.

Most of our resorts don’t encourage group travel at the wholesale price. In most situations, more than two families are not encouraged to travel together.

Yes, and we recommend that you contact the U.S. Department of State to provide your passport documents. Visit

The resort’s determine the eligibility requirements for each vacation getaway and you can simply click the Customer Support. or at the bottom of each special hotel offer web page listed “Terms & Conditions”